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Copy (7) Make a two-sided copy. (Duplex) Make copies using my Brother machine. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. When I make a copy the image or text is cut off. When I print or copy a document using fast mode, the printing is shifted too high on the paper. When I print, the pages are smudged with ink.
Error Messages (25) Cover is Open Document Jam How do I clear the message "Cannot Detect" from the display? I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full Ink Low No Ink Cartridge No Paper Fed Out of Fax Memory Out of Memory Paper Jam Printer Locked Replace Ink The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Print XX Unable to Scan AX When scanning a document to be copied or faxed, the LCD shows "Out of Memory." Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? Wrong Paper Size More
Fax (32) Can I reduce the size of a received fax to fit the size of the paper in the Brother machine? Can I still receive a fax if I accidentally answer it on an extension or external telephone? Can I transfer faxes to the PC when my machine has a mechanical problem? Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Confirm that a FAX I sent was received correctly. Delete numbers stored in my Brother machine's Caller ID History. How do I store received faxes in my Brother machine's memory? How do I store Speed Dial numbers on my Brother machine for easy dialling? How many times will my Brother machine automatically redial a busy number? How do I forward a fax to another fax machine when my machine has a mechanical problem? I am experiencing problems sending a fax. I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. I'm having problems receiving faxes from one particular number. I'm having problems sending a fax overseas. I'm having problems sending faxes to one particular number. One or more of my colours are not printing (blank). Print the received faxes that are stored in memory. Print using only the black ink cartridge when the colour cartridges have run out. Receive faxes when the Brother machine is in Manual Mode. Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer. Send a fax Send a fax without scanning the documents into memory. Set up a Group for Broadcasting faxes. Store a Speed Dial number from my Brother machine's Caller ID History. What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean? What is "Easy Receive" or "Fax Detect" and how does it work? When I print, the pages are smudged with ink. When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off? Why are the faxes I send always received with a black vertical line down the page? View and print received fax data from ControlCenter4 (For Windows) More
Mobile (1) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ).
Paper Feed / Paper Jam (8) Document Jam Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? How do I load paper? How do I load envelopes into my machine? I still receive the error message "Paper Jam" after I removed the jammed paper. Paper Jam Paper jams or ink traces (smudges) occur when feeding A3 paper.
Print (20) Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). I am using the memory card function but the thumbnail images do not appear on the printout I cannot access the memory card in the media slot. Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo My Brother machine's PhotoCapture Center® will not recognise my memory card or USB Flash memory drive. One or more of my colours are not printing (blank). Paper jams or ink traces (smudges) occur when feeding A3 paper. Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing) Print using only the black ink cartridge when the colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). When I print or copy a document using fast mode, the printing is shifted too high on the paper. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? More
Scan (8) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (videoinstructions available) Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do?
Telephone (6) Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine. Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Delete numbers stored in my Brother machine's Caller ID History. How do I store Speed Dial numbers on my Brother machine for easy dialling? Store a Speed Dial number from my Brother machine's Caller ID History.