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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Copy (10) Make copies using my Brother machine. Make a two-sided copy. (Duplex) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank. The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). When I make a copy the image or text is cut off. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print, the pages are smudged with ink. More
Error Messages (29) "Offline" appears on the Status Monitor. Cover is Open Document Jam How do I clear the message "Cannot Detect" from the display? I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to"Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by themachine I didn't expected. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full Ink Low My Antivirus Software gives a warning message during the installation of Web BRAdmin. No Ink Cartridge No Paper Fed Out of Memory Paper Jam Replace Ink The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Scan AX What does "COMM.ERROR" on the LCD display mean? When I install ink cartridges in my machine, the LCD displays "Install Starter Ink". When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY" Why does my machine display "Awaiting Redial"? Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the message "No Response/Busy" appear on my Transmission Verification Report? Wrong Paper Size More
Fax (38) Can I reduce the size of a received fax to fit the size of the paper in the Brother machine? Can I still receive a fax if I accidentally answer it on an extension or external telephone? Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Confirm that a FAX I sent was received correctly. Delete numbers stored in my Brother machine's Caller ID History. Do I need a telephone line to send and receive faxes with my Brother machine? Forward a fax to another fax machine when my machine has a mechanical problem. How do I configure a cover page for PC-FAX? How do I know which receive mode to select? How do I send the same fax to multiple fax numbers? (Broadcasting) How do I store Speed Dial numbers on my Brother machine for easy dialling? How do I use my Outlook contacts with my Brother PC-Fax software? How many times will my Brother machine automatically redial a number? I am experiencing problems sending a fax. I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. I cannot send a fax using PC-FAX (Windows 10) I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when Itry to access the address book it will not open. I'm having problems sending a fax overseas. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print a report that will show a list of sent and received faxes Print using only the black ink cartridge when the colour cartridges have run out. Receive faxes when the Brother machine is in Manual Mode. Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer. Send a fax Send a fax without scanning the documents into memory. Send a PC-FAX Set up a Group for Broadcasting faxes. Store a Speed Dial number from my Brother machine's Caller ID History. The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7). What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean? What is "Easy Receive" or "Fax Detect" and how does it work? What is Distinctive Ring and how do I program it? When I print, the pages are smudged with ink. When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off? Why are the faxes I send always received with a black vertical line down the page? More
Mobile (2) I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ).
Paper Feed / Paper Jam (8) Document Jam Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? How do I load paper? I still receive the error message "Paper Jam" after I removed the jammed paper. Load envelopes into my machine My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Paper Jam
Print (30) Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). How can I create or view an XML Paper Specification document? I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. I cannot print over a network using the XML Paper Specification Printer Driver. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) I'm trying to print a multiple-page document via AirPrint from an iPhone, iPod touch or iPad, but only the first page is printing. Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility. I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "PrinterSetup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from aWindows® PC. Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears. One or more of my colours are not printing (blank). Print on both sides of the page? (Manual 2-sided/Duplex Printing) Print using only the black ink cartridge when the colour cartridges have run out. The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater) The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The print speed is very slow when I use XML Paper Specification Printer Driver. When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printedincorrectly. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print photos, the colour quality is not good. When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very differentfrom the original draft. When I print, the pages are smudged with ink. When I try to print thin colour borders in Microsoft Excel, the borders are printed in black. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (31) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot start ControlCenter4. I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver. I'm using Macintosh. What is the PreScan option used for? Locate files scanned with ControlCenter2 (For Macintosh) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Scan a document and e-mail it as an attachment (For Macintosh) Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available) Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine Scan a document and e-mail it as an attachment. (For Windows) Scan a document and e-mail it as an attachment. (For Windows) (video instructions available) Scan a document and open the scanned image with a graphics application (For Macintosh) Scan a document and open the scanned image with a graphics application (For Windows) Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh) Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows) Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine Scan a document and send it as a fax from the computer using ControlCenter4 and Brother PC-FAX software (For Windows) Scan a document and send it as a fax from the computer using the ControlCenter2 (For Macintosh) Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (videoinstructions available) Scan a document in Mac OS X 10.6. Scan a document into PaperPort™ using the TWAIN driver Scan a text document and convert it into a text file (For Windows) Scan and save a document in PDF format for Macintosh (Scan to File) Scan and save a document in PDF format for Windows (Scan to File) Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file. The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X10.5) More
Telephone (11) Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine. Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode? Can I use voice mail on the same line as my Brother machine? Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Delete numbers stored in my Brother machine's Caller ID History. How do I store Speed Dial numbers on my Brother machine for easy dialling? How does my telephone company's Caller ID feature work with my Brother machine? I can receive a fax, but cannot receive a call. Store a Speed Dial number from my Brother machine's Caller ID History. What is Distinctive Ring and how do I program it? More
