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Copy (4) How can I improve poor print quality ? How can I improve the copy quality? How do I clean white or black spots on printed documents? How do I clear vertical lines or streaks that appear in the copies I make?
Error Messages (27) "Document Jam" error appears on the LCD. "No response" error message appears, when updating the firmware. "Unable to..." error message appears on the LCD. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. "Paper Jam Tray" error appears on the LCD. What should I do? Change Drum Soon How can I clear the "Scanner Locked" error message? How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD? I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one. I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, theerror message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer,and then try to scan again. (CC031)" appears and I cannot scan. What should I do? I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear thismessage? The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or"Quick-Dial" button in ControlCenter2. (For Macintosh) The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the FullDriver & Software Package is downloaded from the "Downloads" section. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? While I'm scanning a document to be copied, the LCD shows "OUT OF MEMORY". More
Fax (27) Can I confirm that the FAX was sent correctly? Can I reduce the size of a received fax on this machine? Can I transfer faxes in the MFC's memory to the PC? Change the quality of the faxes I send (Fax Resolution). Do I need a telephone line to send and receive faxes with my Brother machine? How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem? How can I improve poor print quality ? How can I program my Brother machine's electronic cover page? How do I check if the MFC has faxes in its memory? How do I check if the MFC has faxes in its memory? How do I clean white or black spots on printed documents? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? (Fax Storage) How do I send (broadcast) a fax to more than one number? How do I store received faxes in memory? How do I use my Outlook contacts with my Brother PC-Fax software? I am experiencing problems receiving faxes. What can I do? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share andwhen I try to access the address book it will not open. I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. My FAX/MFC will not Dial. Why? Send a fax The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax. What is Distinctive Ring and how do I program it? When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why doesn't the machine answer when receiving a call? More
Linux (37) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Send a fax using PC-FAX with LPD/LPRng (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Paper Feed / Paper Jam (8) "Document Jam" error appears on the LCD. "Paper Jam Inside" error appears on the LCD. What should I do? "Paper Jam Rear" error appears on the LCD. "Paper Jam Tray" error appears on the LCD. What should I do? Load envelopes, labels, or thick paper into the manual feed slot. Load paper. My Brother machine misfeeds paper. Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper?
Print (32) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Can I print using the IPP protocol on Windows XP? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How can I change the print resolution? How can I improve poor print quality ? How do I clean white or black spots on printed documents? How do I Print on thick paper or transparencies. I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on thepage. I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I cannot print from my computer via USB. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feedingpaper. How can I reduce the time it takes to start feeding paper? Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Adobe® Illustrator® with the ‘Improve Grey Printing’ option enabled, the document with halftone setting does notprint as expected. When I share a FAX / DCP / MFC via a Windows XP PC, the machine prints garbage characters. What can I do? When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ? More
Scan (42) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? How to scan a document from a Windows application? How to scan a document from a Windows application? I am sharing my Brother machine. I can print but cannot scan. I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later) I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I cannot scan via USB. (Mac OS X) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, theerror message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer,and then try to scan again. (CC031)" appears and I cannot scan. What should I do? I'm scanning multiple pages to be emailed to one email address using the Scan to Email function on the Brother Control Center 2.0but an email message is being created for each page. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/Windows Vista™ 64-bit edition. Open "Scanners and Cameras" and Properties. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Mac OS X 10.6. Scan a document in Mac OS X 10.7. Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. Scan to Email does not work with Outlook2003 or Outlook2007. (For ControlCenter3 Users) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) Use the Device Selector to configure your Brother machine’s scanner function (Mac) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack2 (SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP) Which E-mail packages are compatible with ControlCenter3? More
Telephone (6) How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine? My FAX/MFC will not Dial. Why? Verify if the Brother machine has a dial tone What is Distinctive Ring and how do I program it? Why doesn't the machine answer when receiving a call? Why doesn't my Brother machine have a dial tone?
