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Apps for Mobile Devices (5) Export a label from Color Label Editor to Color Label Editor 2. How to change the background colour (Color Label Editor 2) I cannot print and get an error message "No cassette is installed" or "NO MEDIA". The print quality is poor or the image is too light. (Color Label Editor) The printed text is too large.
Connecting to a Computer (4) I can't print on a wireless network. My printed labels are completely blank. (Windows 10 or later) Printing is not possible. (P-touch Editor 5.3 for Mac) The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
Error Messages/LED Indications (3) I cannot print and get an error message "No cassette is installed" or "NO MEDIA". The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking. What do the indicator lights mean?
Operating System (3) After installing the VC-500W with a USB cable on a Windows computer, a yellow caution symbol is displayed on the device icon. My prints do not look as expected when I print from a Mac using AirPrint. P-touch Editor crashes when I open it on my Mac.
P-touch Editor (Mac) (5) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) Label contents placed at the edge of the label layout are cut off when printed. Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (1) Label contents placed at the edge of the label layout are cut off when printed.
Printing (13) How do I cut the printed paper? I cannot print and get an error message "No cassette is installed" or "NO MEDIA". Label contents placed at the edge of the label layout are cut off when printed. My printed labels are completely blank. (Windows 10 or later) My prints do not look as expected when I print from a Mac using AirPrint. Printing is not possible. (P-touch Editor 5.3 for Mac) The print quality is poor or the image is too light. (Color Label Editor) The printed text is too large. The printer does not start printing, or the printer is off. The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking. The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device. When I print a long label or many labels continuously, printing suddenly stops. White lines appear on the printed label or the print is blurred. More
Software (2) My prints do not look as expected when I print from a Mac using AirPrint. The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
Uninstallation (3) After installing the VC-500W with a USB cable on a Windows computer, a yellow caution symbol is displayed on the device icon. How do I uninstall the printer driver? How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)