Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Connecting to a Computer (9) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. Enable or disable Bluetooth Low Energy (BLE) How do I reset Wi-Fi® setting? How to install the Mac driver via USB / Wi-Fi® / wired network I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot connect my machine to the wireless network. I cannot install the Windows driver. Printing is not possible. Update the Bluetooth® / Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE)
Connecting to a Mobile Device (2) How do I connect the printer and my mobile device via Bluetooth®? How do I reset Wi-Fi® setting?
Error Messages/LED Indications (7) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. Memory full error occurred. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper". The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out ofRibbon" or "Ribbon Encoder Err. / Ribbon End Err". The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open". What do the indicator lights mean?
Machine (12) How to reset the printer settings by directly operating the printer Memory full error occurred. The label is skipped when printing. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper". The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out ofRibbon" or "Ribbon Encoder Err. / Ribbon End Err". The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open". The left or right side of the label is not printed correctly. The power indicator does not light. The printing position of small label is incorrect. The time on the printer is incorrect. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
P-touch Editor (Windows) (2) I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor". The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
Printing (29) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. How to adjust the cut position (For Windows) How to adjust the print position with the BPM (Brother Printer Management Tool) How to adjust the printout position How to adjust the tear position in BarTender How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to change the speed and density in BarTender How to execute the printer configuration (Self-test) to debug How to set the Direct Thermal or Thermal Transfer Print Methods How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot print barcodes correctly using BarTender. I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor". Memory full error occurred. Printed barcodes cannot be read. Printing is not possible. Printing the printer configuration (Self-test) The label is skipped when printing. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The left or right side of the label is not printed correctly. The print quality is poor. The printed label contains grey lines. The printed label is wrinkled. The printer does not start printing immediately The printing position of small label is incorrect. Unnecessary data such as ASCII data are printed. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
Software (6) How to adjust the cut position (For Windows) How to install the Mac driver via USB / Wi-Fi® / wired network How to set the Direct Thermal or Thermal Transfer Print Methods I cannot install the Windows driver. I cannot use some functions in BRAdmin Professional 4. I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor".
