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Connecting to a Computer (10) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. Enable or disable Bluetooth Low Energy (BLE) How do I reset Wi-Fi® setting? How to install the Mac driver via USB / Wi-Fi® / wired network I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot connect my machine to the wireless network. I cannot install the printer driver or print in Windows 11. I cannot install the Windows driver. Printing is not possible. Update the Bluetooth® / Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE) More
Connecting to a Mobile Device (2) How do I connect the printer and my mobile device via Bluetooth®? How do I reset Wi-Fi® setting?
Error Messages/LED Indications (7) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. Memory full error occurred. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper". The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out ofRibbon" or "Ribbon Encoder Err. / Ribbon End Err". The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open". What do the indicator lights mean?
Operating System (1) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Machine (14) How to reset the printer settings by directly operating the printer Memory full error occurred. The label is skipped when printing. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper". The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out ofRibbon" or "Ribbon Encoder Err. / Ribbon End Err". The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open". The left or right side of the label is not printed correctly. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The power indicator does not light. The printing position of small label is incorrect. The time on the printer is incorrect. When I print a long label or many labels continuously, printing stops suddenly before finishing. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
P-touch Editor (Windows) (15) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor". Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (35) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. How to adjust the cut position (For Windows) How to adjust the print position with the BPM (Brother Printer Management Tool) How to adjust the printout position How to adjust the tear position in BarTender How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to change the speed and density in BarTender How to execute the printer configuration (Self-test) to debug How to set the Direct Thermal or Thermal Transfer Print Methods How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot print barcodes correctly using BarTender. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor". Memory full error occurred. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printed barcodes cannot be read. Printing is not possible. Printing the printer configuration (Self-test) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The label is skipped when printing. The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”. The left or right side of the label is not printed correctly. The print quality is poor. The printed label contains grey lines. The printed label is wrinkled. The printer does not start printing immediately The printing date/time is not printed. (P-touch Editor 5.x for Windows) The printing position of small label is incorrect. The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) Unnecessary data such as ASCII data are printed. When I print a long label or many labels continuously, printing stops suddenly before finishing. When printing with the thermal transfer method, the print or cutting position gradually shifts. More
Software (6) How to adjust the cut position (For Windows) How to install the Mac driver via USB / Wi-Fi® / wired network How to set the Direct Thermal or Thermal Transfer Print Methods I cannot install the Windows driver. I cannot use some functions in BRAdmin Professional 4. I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot printwith "Printer Driver for P-touch Editor".
