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Connecting to a Computer (5) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? A security warning appears when accessing Web Based Management via HTTPS. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Printing is not possible. (USB connection) When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is notsecure.
Error Messages/LED Indications (5) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? Error messages do not appear when using the USB connection of my printer. What do the indicator lights mean? When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is notsecure. When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do?
Operating System (2) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Machine (8) How can I reset the printer? Labels are jammed in the machine or are not ejected correctly after printing. The media cannot be fed to the beginning of a label. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The power button does not light up. The power turns off automatically. When I print a long label or many labels continuously, printing suddenly stops. Where can I find my Brother printer's serial number?
P-touch Editor (Windows) (20) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (20) I cannot print after updating the firmware or font data. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. Labels are jammed in the machine or are not ejected correctly after printing. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My machine has suddenly stopped printing. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printed barcodes cannot be read. Printing is not possible. (USB connection) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode on a printed PDF file cannot be read. The print result does not improve even if I adjust the print density. The Printer Setting Tool does not start. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The printing has poor quality, white lines, or streaks. The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) When I print a long label or many labels continuously, printing suddenly stops. When I print many continuous labels, part of the label data is printed twice. When printing using the RD roll, the print is out of alignment. More
Software (4) I cannot install the printer driver because the installation stops after I connect the printer to my computer. The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) The Printer Setting Tool does not start. Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Uninstallation (3) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)