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Connecting to a Computer (13) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? A communication error occurs when printing via serial cable (RS-232C). I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver or print in Windows 11. I have an occasional problem printing. My print server has stopped printing. Printing is not possible. (USB connection) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The driver downloaded from the website cannot be installed. The paper settings specified from the server computer are not reflected on the client computer. The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®. Wi-Fi indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi. More
Connecting to a Mobile Device (2) The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®. Wi-Fi indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
Error Messages/LED Indications (10) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? A communication error occurs when printing via serial cable (RS-232C). Error messages do not appear when using the USB connection of my printer. I cannot communicate with the printer during installation. (Communication error message is displayed.) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The power light is frequently blinking in orange indicating “Now Cooling”, or a data transmission error appears on mycomputer when printing continuously. What should I do? What do the indicator lights mean? When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros maycontain viruses. What should I do? Wi-Fi indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi. More
Operating System (2) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Machine (7) How do I reset network setting? The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printer automatically turns off when not used for a while. When I print a long label or many labels continuously, printing suddenly stops. Where can I find my Brother printer's serial number? Wi-Fi indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi. Will my printer automatically turn itself off?
P-touch Editor (Windows) (20) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (22) (Video) When I print many continuous labels, part of the label data is printed twice. (Video) I connected multiple printers of the same model to one computer but can only print from one of them. A communication error occurs when printing via serial cable (RS-232C). I cannot print from the printer in a network-shared environment. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I have an occasional problem printing. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My machine has suddenly stopped printing. My print server has stopped printing. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printing is not possible. (USB connection) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The print quality is poor, and the image is too light or dark. The print result is blurred / white lines appear on my prints, or the print result is too dark to read and sometimes the papercannot be fed correctly. What should I do? The printed result does not appear as expected. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) When I print a long label or many labels continuously, printing suddenly stops. When I print many continuous labels, part of the label data is printed twice. When printing from an application, the application's "Collate" setting does not work correctly. More
Software (8) I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility,or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) The driver downloaded from the website cannot be installed. Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. When printing from an application, the application's "Collate" setting does not work correctly.
Uninstallation (2) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver
