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Connecting to a Computer (9) A security warning appears when accessing Web Based Management via HTTPS. How do I reset Wi-Fi® setting? I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot connect Wired LAN or WLAN when using the Active Docking Station. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Printing is not possible. (USB connection) The paper settings specified from the server computer are not reflected on the client computer. This printer is not detected when establishing a Bluetooth® connection. When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is notsecure.
Connecting to a Mobile Device (4) How do I connect the printer and my mobile device via Bluetooth®? How do I reset Wi-Fi® setting? I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later). This printer is not detected when establishing a Bluetooth® connection.
Error Messages/LED Indications (4) The error message "Failed to apply settings. Check that the correct model is connected and that the unit is correctlyconnected and turned on." appears. The LED indicator or the LCD is not lit. What do the indicator lights mean? When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is notsecure.
Operating System (39) Adding a custom media size for continuous roll (Linux®) All print jobs have been cancelled and nothing can be printed. (Linux) Are there any drivers available for FreeBSD? (Linux) Can I set a different media width when using an OpenOffice template? (Linux) Creating a label with OpenOffice (Linux) Creating a label with GIMP (Linux) Disable or reconfigure SELinux. (Linux) I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux) I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux) I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later). I cannot install or print with a distribution running SELinux (such as Fedora). (Linux) I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux) I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Jobcompleted, filter error or no driver" is displayed. (Linux) I cannot install the Linux drivers on multiple Brother printers. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp:`/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®) I cannot print from GIMP on Linux. I cannot print from RedHat or CentOS. (Linux) I cannot print from the client computer to the printer on the print server. (Linux) I cannot print LibreOffice documents in landscape orientation. (Linux) I cannot save the edited text file. (Linux) I do not know how to become a superuser in Ubuntu. (Linux) I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message whileinstalling the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®) I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux) I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux) I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux) Installing the LPR driver and CUPS wrapper driver (Linux®) Is it possible to connect more than one machine to my PC? (Linux) Large characters are printed incorrectly. (Linux) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) PostScript data cannot be printed or is printed in the text format. (Linux) Print free-length labels with the set length (Linux®) The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux) The driver installation finished successfully but I cannot print. (Linux) The print area is reduced when I print using the print preview button in OpenOffice. (Linux) The printing position shifts vertically or horizontally. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) When printing with Ubuntu 12.04, the print position shifts. (Linux) More
Machine (9) Printed paper contains streaks or paper is not fed correctly. The battery cannot be charged. The LED indicator or the LCD is not lit. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printer does not print or a printing error occurs. When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen? Where can I find my Brother printer's serial number? Why doesn't my printer turn on when the Power button is pressed? Will my printer automatically turn itself off?
P-touch Editor (Windows) (16) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (22) I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot print after updating the firmware or font data. I cannot print via USB on Ubuntu 20.04 or later or on its derivative (Linux) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My machine has suddenly stopped printing. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printed barcodes cannot be read. Printed paper contains streaks or paper is not fed correctly. Printing is not possible. (USB connection) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The front margin does not match the print settings. The print quality is poor. The printed label length is not as expected. The printer does not print or a printing error occurs. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen? When printing from an application, the application's "Collate" setting does not work correctly. Why doesn't my printer turn on when the Power button is pressed? More
Software (4) I cannot install the printer driver because the installation stops after I connect the printer to my computer. The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. When printing from an application, the application's "Collate" setting does not work correctly.
