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Apps for Mobile Devices (9) Export saved labels from P-touch Design&Print to P-touch Design&Print 2 I cannot use the Frame function. (P-touch Design&Print / Design&Print 2) I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print forAndroid™/iOS) I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print /Design&Print 2) Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though theydisplay correctly on the editing screen. (P-touch Design&Print) Small printed characters are blurred. (P-touch Design&Print / Design&Print 2) The printer stops printing, the power LED blinks in red, and my mobile device displays an error message. The printer stops while printing, or the tape is cut in the middle of the text. When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
Connecting to a Mobile Device (5) How many mobile devices can I connect to one printer via Bluetooth®? I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print /Design&Print 2) I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devicesagain? The printer does not print from my mobile device or print not correctly. The printer is not connected to my mobile device correctly.
Error Messages/LED Indications (2) The printer stops printing, the power LED blinks in red, and my mobile device displays an error message. What do the indicator light mean?
Operating System (1) I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print forAndroid™/iOS)
Machine (12) How do I set a tape cassette? Power Supply The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is difficult to cut. The printer does not print from my mobile device or print not correctly. The printer is not connected to my mobile device correctly. The printer stops while printing, or the tape is cut in the middle of the text. The tape got jammed in the printer or the tape got stuck inside the printer. The tape is ejected with the paper liner separated from the tape. Which brands of Ni-MH rechargeable batteries do you recommend? Why does the power turn off when I press the print key? Why doesn't my machine turn on when the Power button is pressed? More
Printing (17) How can I minimise the margin from the start or end of the label when printing? (iPrint&Label) Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though theydisplay correctly on the editing screen. (P-touch Design&Print) Small printed characters are blurred. (P-touch Design&Print / Design&Print 2) Stripes appear on my label. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is difficult to cut. The printed label contains blank horizontal lines. The printer does not print from my mobile device or print not correctly. The printer is not connected to my mobile device correctly. The printer stops printing, the power LED blinks in red, and my mobile device displays an error message. The printer stops while printing, or the tape is cut in the middle of the text. The tape got jammed in the printer or the tape got stuck inside the printer. The tape is ejected with the paper liner separated from the tape. The top and base layers of the laminated tape are misaligned. When I print symbols, they are garbled or corrupted. Why does the power turn off when I press the print key? Why doesn't my machine turn on when the Power button is pressed? More