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Apps for Mobile Devices (6) After the P-touch and my Android™ device were connected, I tapped [Print] on my device. However the P-touch did not print. I cannot find the Brother machine on my wireless network connection. (iPrint&Label) I cannot print using a HSe cassette. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label) The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
Connecting to a Computer (10) I cannot connect my machine to the wireless network. I cannot connect my printer to the wireless network with WPS when using WPA3. I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I'm now unable to print from my PC, even though I could print moments ago. Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN. More
Connecting to a Mobile Device (1) Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Error Messages/LED Indications (7) High resolution or high speed printing was specified, but an error occurred and printing could not be completed. I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) What do the indicator lights mean? Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Operating System (41) Adding a custom media size for continuous tape / roll (Linux) All print jobs have been cancelled and nothing can be printed. (Linux) Are there any drivers available for FreeBSD? (Linux) Can I set a different media width when using an OpenOffice template? (Linux) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Creating a label with OpenOffice (Linux) Creating a label with GIMP (Linux) Disable or reconfigure SELinux. (Linux) I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux) I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux) I cannot install or print with a distribution running SELinux (such as Fedora). (Linux) I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux) I cannot install the Linux drivers on multiple Brother printers. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp:`/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®) I cannot print from GIMP on Linux. I cannot print from RedHat or CentOS. (Linux) I cannot print from the client computer to the printer on the print server. (Linux) I cannot print LibreOffice documents in landscape orientation. (Linux) I cannot save the edited text file. (Linux) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I do not know how to become a superuser in Ubuntu. (Linux) I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message whileinstalling the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®) I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux) I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux) I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux) Installing the LPR driver and CUPS wrapper driver (Linux®) Is it possible to connect more than one machine to my PC? (Linux) Large characters are printed incorrectly. (Linux) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) PostScript data cannot be printed or is printed in the text format. (Linux) Print free-length labels with the set length (Linux®) P-touch Editor crashes when I open it on my Mac. The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux) The driver installation finished successfully but I cannot print. (Linux) The print area is reduced when I print using the print preview button in OpenOffice. (Linux) The printing position shifts vertically or horizontally. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) When printing with Ubuntu 12.04, the print position shifts. (Linux) Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"? More
Machine (8) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. How can I reset the printer? How to install the rechargeable Li-ion battery (optional) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label does not cut well. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The tape got jammed in the printer or the tape got stuck inside the printer. Where can I find my Brother printer's serial number?
P-touch Editor (Mac) (9) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot print using FLe tape and get an error message. I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (20) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I open an ***.lbx cable label file created with P-touch Editor 5.x for Windows, the characters have become garbled. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. More
Printing (28) After the P-touch and my Android™ device were connected, I tapped [Print] on my device. However the P-touch did not print. High resolution or high speed printing was specified, but an error occurred and printing could not be completed. How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x) I cannot print after updating the firmware or font data. I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I'm now unable to print from my PC, even though I could print moments ago. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Poor print quality when printing on narrow labels. (iPrint&Label) Printed barcodes cannot be read. Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label does not cut well. The printed label contains blank horizontal lines. The printed label is shorter or longer than the actual label data. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned. When I print characters, they appear faint. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. When printing from an application, the application's "Collate" setting does not work correctly. More
Software (9) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Information for Linux users P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. When printing from an application, the application's "Collate" setting does not work correctly. Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Uninstallation (3) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
