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Connecting to a Computer (5) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? I cannot install the printer driver because the installation stops after I connect the printer to my computer. I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue. Printing is not possible. (USB connection) The driver downloaded from the website cannot be installed.
Error Messages/LED Indications (10) "A compatible printer cannot be found" appears when I try to run the P-touch Library. When I try to use the database function, an application error occurs. "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? Error messages do not appear when using the USB connection of my printer. I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? The message "The cassette is incorrect." is displayed. The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) The Windows Logo testing warning appears during installation. Is it OK to install the driver? When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect? More
Operating System (2) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) P-touch Editor crashes when I open it on my Mac.
Machine (3) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer. Where can I find my Brother printer's serial number?
P-touch Editor (Mac) (4) I cannot find the template files. (P-touch Editor 3.x for Mac) Printing is not possible. (P-touch Editor 5.0 for Mac) P-touch Editor crashes when I open it on my Mac. The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
P-touch Editor (Windows) (3) When I try to use the database function, an application error occurs. The barcode number is not displayed below the barcode. (P-touch Editor for Windows) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do?
Printing (8) I connected multiple printers of the same model to one computer but can only print from one of them. I want to print without excess tape before the label. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printing is not possible. (P-touch Editor 5.0 for Mac) Printing is not possible. (USB connection) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned.
Software (5) "A compatible printer cannot be found" appears when I try to run the P-touch Library. I cannot install the printer driver because the installation stops after I connect the printer to my computer. The driver downloaded from the website cannot be installed. The Windows Logo testing warning appears during installation. Is it OK to install the driver? While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should Iselect?
Uninstallation (3) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog boxappears and the P-touch was connected, but the installation does not continue.
