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Connecting to a Computer (4) How do I connect the printer and my computer via Bluetooth? (Windows 10S) I cannot install the printer driver because the installation stops after I connect the printer to my computer. I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired. Printing is not possible. (USB connection)
Connecting to a Mobile Device (1) I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later).
Error Messages/LED Indications (3) Error messages do not appear when using the USB connection of my printer. The DATA indicator has turned off even though data remains in the printer. What do the indicator lights mean?
Operating System (10) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™12 or later). I cannot print LibreOffice documents in landscape orientation. (Linux) I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux) I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux) I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) The print area is reduced when I print using the print preview button in OpenOffice. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) More
Machine (3) Paper does not move through the printer even though the motor is running. The paper is jammed in the printer. Where can I find my Brother printer's serial number?
P-touch Editor (Mac) (1) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
P-touch Editor (Windows) (10) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (19) I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do? My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Pages don't print. What should I do? Paper does not move through the printer even though the motor is running. Paper moves through the printer, but nothing appears on the paper. Printing is not possible. (USB connection) The paper is jammed in the printer. The print quality is poor, and the image is too light or dark. The print result is garbled or corrupted. The printed image is compressed or stretched. The printed image is out of alignment. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) When I try to print multiple pages via Bluetooth from a Windows 8 computer, it takes a long time for the printing to start andfinish. More
Software (4) I cannot install the printer driver because the installation stops after I connect the printer to my computer. Information for Linux users The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Uninstallation (2) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver
