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Copy (3) One or more of my colours are not printing (blank). What can I do? Vertical streaks appear in my copies. When I print, the pages are smudged with ink. What should I do?
Error Messages (20) "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable toScan" )? "Unable to..." error message appears on the LCD. "Near Empty [Colour]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it? How can I clear the "INK EMPTY" message? How do I clear Machine Error 46? I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however itwas changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document isprinted out by the machine I didn't expect. What can I do? I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I replaced my ink cartridge but the LCD is still displaying "Near Empty". I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is greyed out, usingWindows® XP/XP Professional x64 Edition. When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? While I'm scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do? Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining? More
Fax (21) Can I confirm that the FAX was sent correctly? Can I print a report that will show a listing of faxes I sent and received? Can I reduce the size of a received fax on this machine? Can I still receive faxes or calls when the machine is in power save mode? How do I know which receive mode to select? How do I print the received faxes that are stored in memory? How do I send (broadcast) a fax to more than one number? How do I set up a group for broadcasting faxes? How do I store One Touch/Speed Dial numbers on my fax machine. How do I store received faxes in memory? I am experiencing problems sending a fax, what can I do? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do? I cannot receive a colour fax. My FAX/MFC will not Dial. Why? One or more of my colours are not printing (blank). What can I do? Send a fax without scanning the documents into memory. What is Distinctive Ring and how do I program it? When I print, the pages are smudged with ink. What should I do? Why doesn't the machine answer when receiving a call? Why are my sent faxes always received with a black vertical line down the page? More
Paper Feed / Paper Jam (3) Glossy Paper is not feeding correctly. How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I am having issues with the paper feed. What can I do?
Print (21) Black Ink is still wet after printing on Glossy Paper Black Ink is still wet after printing on plain paper. How can I improve poor print quality? How do I print on an envelope? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I installed drivers from the bundled CD-ROM but I cannot print (Mac OS X 10.5 or greater) I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows. Print speed is too slow. What can I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. One or more of my colours are not printing (blank). What can I do? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print, the pages are smudged with ink. What should I do? When printing from my Apple Mac OS® 10.x the print is coming out like a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why can't I print when an ink cartridge is empty? More
Scan (15) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out asgibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP ServicePack 2 (SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP) Which E-mail packages are compatible with ControlCenter3? More
Telephone (6) Can I still receive faxes or calls when the machine is in power save mode? How do I store One Touch/Speed Dial numbers on my fax machine. My FAX/MFC will not Dial. Why? What is Distinctive Ring and how do I program it? Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why doesn't the machine answer when receiving a call?
