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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Copy (4) One or more of my colours are not printing. The edge of glossy paper is smudged. When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality modeis slower than when the media card is removed. When I print, the pages are smudged with ink. What should I do?
Error Messages (19) "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable toInit" "Unable to Print" "Unable to Scan" )? How do I clear Machine Error 46? How do I clear the message "INK EMPTY" from the display? How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display? I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". MFC is "Busy" or "MFC Connect Failure" error message appears. The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or"Quick-Dial" button in ControlCenter2. (For Macintosh) The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the FullDriver & Software Package is downloaded from the "Downloads" section. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The LCD displays an error code (number). What does it mean? When I install the drivers, Norton AntiVirus displays the Security Alert that the medium risk application "DPInst.exe"is attempting to connect to a DNS server. When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. When scanning to OCR from PaperPort® SE, using Windows XP Service Pack 2(SP2), the following error message appears: "Systemerror incurred in external ink module EZText.g32. The OCR server is unable to process the document". More
Fax (12) Can I program my Brother machine to forward the faxes I receive to another location? Can I still receive faxes or calls when the machine is switched off? Do I need a telephone line to send and receive faxes with my Brother machine? How do I store received faxes into memory? (Fax Storage) How do I use my Outlook contacts with my Brother PC-Fax software? I am trying to receive faxes into my Windows® PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receivesoftware is answering all incoming calls, regular ring and distinctive ring. I cannot receive a colour fax. I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) One or more of my colours are not printing. What is Distinctive Ring and how do I program it? When I print, the pages are smudged with ink. What should I do? Why are the faxes I send always received with a black vertical line down the page? More
Linux (40) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use PC-FAX (CUPS) (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Paper size settings are unavailable when I print from OpenOffice (Linux) Pre-Required Procedures (Linux) Print command (LPR) (Linux) Send a fax using PC-FAX with LPD/LPRng (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (3) How do I clear Machine Error 46? I cannot pull the paper tray out of my machine. What can I do? My computer hangs when connect with a USB Cable.
Paper Feed / Paper Jam (5) How do I know which side up my photo paper should be in the tray? How do I load 10 x 15 Glossy paper into my machine? How do I load paper in paper tray#2? How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display? The Glossy Paper is not feeding correctly.
Print (30) Black Ink is still wet after printing on Glossy Paper (For PC Printing). Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How do I print envelopes? I cannot make borderless prints. I cannot print from my computer via USB. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "PrintCenter", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers& Scanners", but I cannot print. I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. Improve poor print quality. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) One or more of my colours are not printing. Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The edge of glossy paper is smudged. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The ink bleeds and the letters become indistinct. The Print speed is too slow using Windows®. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. What should I do? When printing from my Apple Mac OS® X, the print is coming out as a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why can't I print when an ink cartridge is empty? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (33) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? How to scan a document from a Windows application? How to scan a document from a Windows application? I am sharing my Brother machine. I can print but cannot scan. I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or controlpanel. I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later) I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X) I cannot scan via USB. (Mac OS X) I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of myBrother machine. I'm using Windows. The network scanning feature was working after I installed the driver but no longer works. What can I do? I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/Windows Vista™ 64-bit edition. I'm using Macintosh. What is the PreScan option used for? Open "Scanners and Cameras" and Properties. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Mac OS X 10.6. Scan a document in Mac OS X 10.7. Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) Use the Device Selector to configure your Brother machine’s scanner function (Mac) When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the textcomes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" More
Telephone (4) Can I still receive faxes or calls when the machine is switched off? Verify if the Brother machine has a dial tone What is Distinctive Ring and how do I program it? Why doesn't my Brother machine have a dial tone?
