Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Advanced Functions (for Administrators) (10) Change machine settings from your computer. Configure Active Directory® Authentication Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Control Printer Driver settings (only available for Windows) How to use Driver Deployment Wizard (only available for Windows) Register the IC card for user authentication in Secure Function Lock Restrict changing machine settings for users. Restrict computers that can access the Brother machine. Restrict the functions available on your Brother machine and the number of prints. What machine's functions and how can Administrators restrict access for users? <Restricted functions and its instructionsfor Administrators> More
Cloud (3) How do I print since Google Cloud Print is discontinued? Printing with the Cloud What is Brother Web Connect?
Copy (14) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background Hollow print Image skewed Lines across the page Smudges on printed pages (Poor fixing) Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Error Messages (22) "Offline" appears on the Status Monitor. (Video) Replace the Toner Cartridge 2-sided Disabled A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " onmy Macintosh. Drum ! I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Ended" or the Toner LED is still on or flashing. I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after Ireplace the drum unit with a new one. I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after Icreated a CSR or a Self-signed Certificate (macOS) Jam MP Tray Media Type Mismatch or Media Mismatch Paper is Jammed in the 2-sided Tray Paper is Jammed in the Back of the Machine Paper is Jammed in the Mailbox Unit Paper is Jammed in the Paper Tray Paper is Jammed inside the Machine Replace Drum Size Error DX or Size Error 2-sided Size Mismatch Some error messages (i.e. ".NET Framework Initialization Error") appear on my PC (Windows XP), when I install the driver. The error message "No machine found" appears when I installed drivers with USB connection (For Windows). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? More
Fax (15) Black lines down the page Black toner marks across the page Curled or wavy Faint Grey background Hollow print I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page Smudges on printed pages (Poor fixing) Toner specks White lines across the page White lines down the page White lines, bands or ribbing across the page Wrinkles or creases More
Linux (14) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print by Raspbian (Linux) Print by Raspbian Lite (Linux) The driver installation finished successfully but I cannot print. (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) More
Mobile (20) Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? My printer takes a long time to start printing when using Airprint. (iOS 16) Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Update your machine's firmware using Brother iPrint&Scan (Android / iOS) What is AirPrint? When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
Paper Feed / Paper Jam (17) (Video) Load A4/Letter paper After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray. Curled or wavy Envelope creases Image skewed Jam MP Tray Load and Print on Envelopes Using the MP Tray Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray Load and Print Thick Paper and Labels Using the MP Tray Load and Print Thick Paper Using the Paper Tray Paper is Jammed in the 2-sided Tray Paper is Jammed in the Back of the Machine Paper is Jammed in the Mailbox Unit Paper is Jammed in the Paper Tray Paper is Jammed inside the Machine Wrinkles or creases More
Print (63) Black lines down the page Black toner marks across the page Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Change the printer driver settings (Windows / macOS) Configure the Store Print Log to Network Settings Using Web Based Management Create or Delete Your Print Profile (Windows®) Curled or wavy Envelope creases Faint Ghost Grey background Hollow print I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot print from my computer via network. (For Windows) I cannot print using my Brother machine on a wireless network (Mac) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Image skewed Lines across the page My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) My printer takes a long time to start printing when using Airprint. (iOS 16) Possible solutions for print quality issues Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print as a Booklet (Windows®) Print as a Poster (Windows®) Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print Documents Securely Using SSL/TLS Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®) Print on Both Sides of the Paper (Macintosh) Print on Both Sides of the Paper (Windows®) Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing / Scanning with a mobile device Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Reduce Printing Noise Reduce Toner Consumption Secure Print (Macintosh) Secure Print (Windows®) Smudges on printed pages (Poor fixing) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The printed page is all black The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Toner specks Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Use a Macro from Your Computer (Windows®) What is Storage PC Print Data using Active Directory®? (Windows) When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? White lines across the page White lines down the page White lines, bands or ribbing across the page White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals. Wrinkles or creases More
Scan (8) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing / Scanning with a mobile device The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
