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Error Messages (3) I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows) When I calibrate I get a "White-only" calibration message. When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner"or "The scan was aborted because the scanner is not powered on or not connected properly".
Paper Feed / Paper Jam (3) The scanner is connected but it will not feed paper (For Macintosh) The scanner is connected but it will not feed paper or do anything else. (For Windows) When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.
Scan (16) Calibrate your scanner. (For Macintosh) Calibrate your scanner. (For Windows) Change the words in a scanned document. File size of the scanned document. I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (ForWindows). I can no longer choose the program I want to use to scan a document. (For Windows) I cannot open the scanned document (For Windows). I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software. Insert documents for scanning. The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers &Scanners" Utility. (Mac OS X 10.4 - 10.10) The scanner is connected but it will not feed paper (For Macintosh) The scanner is connected but it will not feed paper or do anything else. (For Windows) What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software? What scanning modes are available in DSmobileSCAN II? When I calibrate I get a "White-only" calibration message. When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner"or "The scan was aborted because the scanner is not powered on or not connected properly". More