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Copy (5) Make a two-sided copy of an ID card. Make a two-sided copy. (Duplex) The edge of glossy paper is smudged. When I make a copy the image or text is cut off. When I print, the pages are smudged with ink.
Error Messages (16) "Offline" appears on the Status Monitor. "This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows10) High Temperature I still receive the error message "Paper Jam" after I removed the jammed paper. Low Temperature Paper Jam The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Print XX Unable to Scan AX When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe isattempting to connect to a DNS server". When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
Fax (1) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (18) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When I print images, the quality is not good (Linux) More
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) The keys on the control panel do not respond or triple beep when I press them. The scanner cover support has come off. (With Video Instructions)
Paper Feed / Paper Jam (7) Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? I still receive the error message "Paper Jam" after I removed the jammed paper. Load envelopes Load paper in the paper tray My Brother machine feeds multiple sheets of paper at a time. Paper Jam
Print (22) After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer. Black ink is still wet after printing on glossy paper from my computer Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) How can I create or view an XML Paper Specification document? I cannot make borderless prints. I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Print on both sides of the page? (Manual 2-sided/Duplex Printing) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The edge of glossy paper is smudged. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printer status is Offline or Paused. When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours donot match the colours in the original photo. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. More
Scan (33) "ControlCenter needs to be updated." - macOS 10.15 Catalina Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac) Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows) How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier) I am using Windows XP and I cannot scan with the USB cable. I cannot scan via USB. (Mac OS X) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I'm using Macintosh. What is the PreScan option used for? Locate files scanned with ControlCenter2 (For Macintosh) Open "Scanners and Cameras" and Properties. Scan a document and e-mail it as an attachment (For Macintosh) Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine Scan a document and e-mail it as an attachment. (For Windows) Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Mac OS X 10.7. Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File) Scan and save a document in PDF format for Windows (Scan to File) Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. When I scan a document using ControlCenter, the scanned file size is too big. When I try to scan the document, the scanner application crashes. (OS X 10.11) When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
