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Advanced Functions (for Administrators) (1) Protect your Brother machine against unauthorised access over the network
Copy (9) Make copies using my Brother machine. Make a two-sided copy. (Duplex) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank. When I make a copy the image or text is cut off. When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print, the pages are smudged with ink.
Error Messages (20) Cover is Open Document Jam How do I clear the message "Cannot Detect" from the display? I still receive the error message "Paper Jam" after I removed the jammed paper. Ink Absorber Full Ink Low No Ink Cartridge No Paper Fed Out of Memory Paper Jam Replace Ink The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine. Unable to Print 3X Unable to Print 5X Unable to Print 7X Unable to Scan AX When I install ink cartridges in my machine, the LCD displays "Install Starter Ink". When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY" Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Wrong Paper Size More
Fax (28) Can I reduce the size of a received fax to fit the size of the paper in the Brother machine? Can I still receive a fax if I accidentally answer it on an extension or external telephone? Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Confirm that a FAX I sent was received correctly. Delete numbers stored in my Brother machine's Caller ID History. Forward a fax to another fax machine when my machine has a mechanical problem. How do I send the same fax to multiple fax numbers? (Broadcasting) How do I store Speed Dial numbers on my Brother machine for easy dialling? How many times will my Brother machine automatically redial a number? I am experiencing problems sending a fax. I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes. I'm having problems sending a fax overseas. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. One or more of my colours are not printing (blank). Print using only the black ink cartridge when the colour cartridges have run out. Receive faxes when the Brother machine is in Manual Mode. Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer. Send a fax Send a fax without scanning the documents into memory. Set up a Group for Broadcasting faxes. Store a Speed Dial number from my Brother machine's Caller ID History. What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean? What is "Easy Receive" or "Fax Detect" and how does it work? When I print, the pages are smudged with ink. When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards? Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off? Why are the faxes I send always received with a black vertical line down the page? More
Mobile (1) The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ).
Paper Feed / Paper Jam (8) Document Jam Glossy Paper does not feed correctly. How do I know which side up my photo paper should be in the tray? How do I load paper? I still receive the error message "Paper Jam" after I removed the jammed paper. Load envelopes into my machine My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Paper Jam
Print (13) Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). Improve poor print quality. Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears. One or more of my colours are not printing (blank). Print on both sides of the page? (Manual 2-sided/Duplex Printing) Print using only the black ink cartridge when the colour cartridges have run out. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). When I print or copy a document with fast mode, the printing is shifted too high on the paper. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? More
Scan (9) I can print but cannot scan via network. (For Macintosh) I can print but cannot scan via network. (For Windows) My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (videoinstructions available) Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file.
Telephone (7) Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine. Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode. Change the number of times my Brother machine rings before it answers. Delete numbers stored in my Brother machine's Caller ID History. How do I store Speed Dial numbers on my Brother machine for easy dialling? How does my telephone company's Caller ID feature work with my Brother machine? Store a Speed Dial number from my Brother machine's Caller ID History.