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Support Center app

What is SupportCenter?

SupportCenter is a mobile App providing the latest support information for your Brother product. The easy to use app gives you access to setup information, product manuals, Frequently Asked Questions and troubleshooting tips. If you need to contact brother for support, there is a direct link from within the app to our comprehensive customer service team. 

Support Center Hero

How to install


1. Visit the app stores of your selected
operating system:

Android: Google Play

iPhone: App Store

2. Tap “Brother SupportCenter” and 
install the App.

What are the key features of Support Center?

Product Setup

Watch product setup videos or view the quick setup guide.



Direct access to the product manual for your specific product.


FAQs & Troubleshooting

If you need some assistance, you can view Frequently Asked Questions and Troubleshooting tips.



If you need more ink or toner for your product or want to recycle your old cartridges you can get further information in the App.



If you need to contact us for support there is a direct link in the App.


Device Status/Information

You can view your product network status, serial number, and remaining amount of ink or toner in your product.


QR Code Reader

You can scan QR and Data Matrix codes assigned to Brother products or manuals to obtain more information.

Supported Operating Systems and Devices

Version 4.0 or above

iOS: Version 7.0 or above

Supported Smartphone Products

  • Inkjet Fax  
  • All-in-One/Multifunction Mono Laser Printers
  • All-in-One/Multifunction Colour Laser Printers
  • All-in-One/Multifunction Label Printers
  • Mobile Printers
  • Stamp Creator

Some features are available for limited products. If any features are not available for selected products, icons are displayed in grey.