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Connecting to a Computer (6) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. Enable or disable Bluetooth Low Energy (BLE) How to install the Mac driver via USB / Wi-Fi® / wired network I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot install the Windows driver. Printing is not possible.
Connecting to a Mobile Device (4) How do I connect the printer and my mobile device via Bluetooth®? I cannot automatically connect the printer to my iOS / iPadOS device via Bluetooth®. I cannot automatically reconnect my iPhone 11 to the printer via Bluetooth®. I cannot pair the printer with a Bluetooth® device as my iOS / iPadOS device reconnects to the printer automatically.
Error Messages/LED Indications (2) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. What do the indicator lights mean?
Operating System (3) I cannot automatically connect the printer to my iOS / iPadOS device via Bluetooth®. I cannot automatically reconnect my iPhone 11 to the printer via Bluetooth®. I cannot pair the printer with a Bluetooth® device as my iOS / iPadOS device reconnects to the printer automatically.
Machine (3) The left or right side of the label is not printed correctly. The printer does not turn on when I press the Power button. Will my printer automatically turn itself off?
Printing (21) BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing. How to adjust the print position with the BPM (Brother Printer Management Tool) How to adjust the printout position How to adjust the tear position in BarTender How to calibrate the Gap/Black Mark Sensor by directly operating the printer How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows) How to change the printer code page How to change the speed and density in BarTender How to execute the printer configuration (Self-test) to debug I can no longer print from my computer via Bluetooth®, even though I could print previously. I cannot print barcodes correctly using BarTender. I cannot print correctly using the Windows printer driver I cannot print with ESC/POS commands or CPCL commands Printed barcodes cannot be read. Printing is not possible. The left or right side of the label is not printed correctly. The linerless roll is jammed inside the printer and not ejected correctly. The print quality is poor. The printed label contains grey lines. The printer does not start printing immediately The printer does not turn on when I press the Power button. More
Software (3) How to install the Mac driver via USB / Wi-Fi® / wired network I cannot install the Windows driver. I cannot print correctly using the Windows printer driver