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Connecting to a Computer (7) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I'm now unable to print from my PC, even though I could print moments ago. Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
Error Messages/LED Indications (11) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? Error messages do not appear when using the USB connection of my printer. I get an error message "System Error XX" / "Unable to use XX!". What should I do? I get an error message and cannot update the firmware. (Windows 10 or later) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The message "The cassette is incorrect." is displayed. The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) When I make a label with barcode, the error message " Check # of Digits Entered ! " appears on the LCD display. When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ? Why does my printer display "Text Too Long!"? More
Operating System (4) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I get an error message and cannot update the firmware. (Windows 10 or later) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) P-touch Editor crashes when I open it on my Mac.
Machine (13) A tape jam which cannot be cleared keeps occurring. Label files saved previously are now empty. My label is not cut automatically when printing. The display remains blank after turning on the power. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printer stops while printing a label. The screen ‘locks’, or the printer does not respond normally. The tape got jammed in the printer or the tape got stuck inside the printer. When I press the print key, the power turns off. Where can I find my Brother printer's serial number? Which brands of Ni-MH rechargeable batteries do you recommend? Why doesn't my printer turn on when the Power key is pressed? More
P-touch Editor (Mac) (8) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (21) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. More
Printing (29) A tape jam which cannot be cleared keeps occurring. How do I eliminate the margin from the start or end of my label when printing? I cannot print after updating the firmware or font data. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I connected multiple printers of the same model to one computer but can only print from one of them. I want my printer to use less tape for each label. (P-touch Editor 5.x) I'm now unable to print from my PC, even though I could print moments ago. My label is not cut automatically when printing. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) Stripes appear on my label. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is not printed correctly. The label is not printed even though I pressed the print key. The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The printed label contains blank horizontal lines. The printer stops while printing a label. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The tape got jammed in the printer or the tape got stuck inside the printer. The text cannot be printed as specified. The top and base layers of the laminated tape are misaligned. When I press the print key, the power turns off. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. Why doesn't my printer turn on when the Power key is pressed? More
Software (4) I cannot install the printer driver because the installation stops after I connect the printer to my computer. I get an error message and cannot update the firmware. (Windows 10 or later) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
Uninstallation (2) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver