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Advanced Functions (for Administrators) (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) Protect your Brother machine against unauthorised access over the network
Copy (6) Colour misregistration Coloured lines across the page Coloured spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals Nothing is printed on the page Toner scatter or toner stain White spots or hollow print
Error Messages (44) "Offline" appears on the Status Monitor. 2-sided Disabled Belt End Soon Calibrate or Calibration Failed or Calibration. Cartridge Error Cover is Open Drum Error (Drum!) Drum Stop Drums End Soon/ Drum End Soon(X) Fuser Error or Self-Diagnostic I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to"Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by themachine I didn't expect. I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "ReplaceToner". I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace thedrum unit with a new one. I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after Icreated a CSR or a Self-signed Certificate (macOS) Jam 2-sided Jam Inside Jam Manual Feed Jam Rear Jam Tray 1 Log Access Error No Belt Unit No Paper No Toner No Tray No Waste Toner Out of Memory Print Unable XX Registration or Registration failed. Replace Belt unit Replace Drum Replace Fuser Replace PF Kit xx Replace Toner Replace WT (waste toner) Box Short Paper Size Error DX or Size Error 2-sided Size Mismatch Small Paper The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device. Toner Error Toner Low When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? WT Box End Soon More
Fax (9) Colour misregistration Coloured lines across the page Coloured spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Nothing is printed on the page Toner scatter or toner stain White spots or hollow print
Linux (31) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Command List of brscan. (Linux) Configure and use the Scan Key Tool (Linux) Configure the Scan to Email Feature (Linux) Delete a network scanner entry. (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Brother drivers on Debian 10 (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I cannot install the Linux printer driver in Fedora 33 or later. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I installed scan-key-tool, but it does not work. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Important points for specifying the scan area (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Print command (cupswrapper). (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux) When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannotselect anything except "scan to FTP". (Linux) More
Mobile (23) Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? How do I use Mopria™ Print Service (MPS) with my Brother machine? I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device. Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. What is AirPrint? What is Brother iPrint&Scan? Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
Paper Feed / Paper Jam (10) Curled or wavy Envelope creases Jam 2-sided Jam Inside Jam Manual Feed Jam Rear Jam Tray 1 Load paper in the paper tray Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot Wrinkle More
Print (63) Add your Brother machine with AirPrint (macOS) Adjust colour settings by using the custom setting in the printer driver Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Cannot print after a Windows 10 update (June 2020) Carry out calibration to improve the colour density Change the printer driver settings (Windows / macOS) Colors are light or faint on the whole page. Colour misregistration Coloured lines across the page Coloured spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals Coloured streaks or bands down the page Curled or wavy Delete print jobs from the print queue. Envelope creases Ghost I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot print from my computer via network. (For Windows) I cannot print from my computer via USB. I cannot print using my Brother machine on a wired network. (Windows / macOS) I cannot print using my Brother machine on a wireless network (Mac) I cannot print using my Brother machine on a wireless network (Windows) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Missing thin lines in images My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Nothing is printed on the page Poor fixing Possible solutions for print quality issues Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print on envelopes, labels or thick paper from the Manual feed slot Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone. Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off Printing / Scanning with a mobile device Printing documents from Brother iPrint&Scan when using an Android™ mobile device. Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The colour of your printouts is not what you expected The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodtouch, iPad ). The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPodTouch, iPad ). The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Toner scatter or toner stain Turn the Toner Save Mode on or off Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Uneven density appears periodically across the page Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? White spots or hollow print White streaks or bands down the page Wrinkle More
Scan (10) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Printing / Scanning with a mobile device Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device. Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? More
